Vendor

Frequently asked Questions and Answers regarding Multi-Factor Authentication on Felix Vendor Accounts

This comprehensive troubleshooting guide assists Felix Vendor Users in resolving compliance document upload errors, unexpected document triggers, AI OCR mismatches, client-side rejections, and profile visibility blockages. The article provides precise instructions for bypassing empty validation fields using zero-value inputs, modifying...

This troubleshooting guide resolves login failures, expired credentials, and code errors when using Multi-Factor Authentication (MFA) in the Felix platform. Felix Vendor Users can use these steps to decode specific Felix login error messages, fix out-of-sync Authenticator App codes, resolve SMS delivery failures, and verify service status...

A guide for Vendors, to assist with enabling multi-factor authentication.

This article is for Vendor Administrators and explains guest user permissions, how to monitor guest activity on their RFQs, and upgrade or remove guest access as needed.

A guide for Vendor Users on how to direct all onboarding invites to one account using Domain Claiming.

An overview for Vendor Users on Panels

Improvements on the Engagements feature

How-to-video for Vendor Users on a panel refresh in Felix

How Vendor Users can update compliance documents in Felix.