This comprehensive troubleshooting guide assists Felix Vendor Users in resolving compliance document upload errors, unexpected document triggers, AI OCR mismatches, client-side rejections, and profile visibility blockages. The article provides precise instructions for bypassing empty validation fields using zero-value inputs, modifying...
A guide for Vendor Users on how to direct all onboarding invites to one account using Domain Claiming.
How Vendor Users can update compliance documents in Felix.
A guide for Vendor Users on how to add compliance documents
A short video to assist vendors with getting the onboarding process underway
A video guide to completing the Panel Selection step when onboarding to an Organisation
A video guide to setting up Vendor Details when onboarding to an Organisation
How Vendor Users can edit payment details.
This guide will assist Vendors in understanding what providing payment details through Felix may mean for them when an Organisation uses Eftsure to validate payment details.
A guide for Vendor Users on how to deactivate payment details.
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